Returns

Returns

• How can I organise the return, what is the next step?
• What if I order the wrong bungee strength? Can I exchange my bungees?

Complaints

• When training on my bellicon I sometimes touch the ground now, what is going on?
• The edge of my mat is rolling up. Is there something I can do? Is this a warranty case?
• My package arrived and the box is damaged. What do I do now?
• How can I make a warranty claim?
• My bellicon rusts. What can I do?
• I can't fold the leg in, it is completely stuck.

Refunds

• I changed my mind and want to cancel my order.

Return Shipment

• I do not have the original packaging anymore - how do I send my product back now.
• Do you have the packing instructions?
• Do I have to pay the shipping when returning a product?